ENVIOS Y DEVOLUCIONES GRATUITAS EN ESPAÑA PENINSULAR

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If you have any questions about your order or if you are interested in selling Serendipity in your store, do not hesitate to contact us by e-mail at info@serendipityintimates.com, by WhatsApp at +34 669 600 386 or using the following form:

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label. In case of doubting between to sizes, we recommend you to get the bigger one.

SERENDIPITY SIZING 0 1 2 3 4
INTERNATIONAL XS S M L XL
EUROPE 32-34 34-36 36-38 38-40 40-42
US 0 2 4 6 8
CHEST FIT (INCHES) 32" 34" 36" 38" 40"
CHEST FIT (CM) 80 85 90 95 100
WAIST FIT (INCHES) 24" 26" 28" 30" 32"
WAIST FIT (CM) 60 65 70 75 80
HIPS FIT (INCHES) 36" 38" 40" 42" 44"
HIPS FIT (CM) 90 95 100 105 110

SHIPPING

How much does shipping cost? 

SPAIN - Free shipping and returns (Canary Islands, 10€ on orders under 100€)
EUROPE - 10 € (Free Shipping on orders over 100€)
REST OF THE WORLD - 15 €

How long does shipping take?

We ship all our orders from our offices in Barcelona. Shipping time are like this:

SPAIN: 24-48h (Canary Islands, 2-5 days)
EUROPE: 2-5 days
REST OF THE WORLD: 5-10 days

  • Keep in mind that there might be delays once it has been shipped due to external reasons.
  • Please make sure that there is always somebody to pick up the order, since our courier will ask for a signature.
  • See the delivery FAQs for details on shipping methods, costs and delivery times.
  • You will receive a tracking email once the order has been shipped.
  • Duties and other taxes are not included in the shipping rate and must be paid by the customer upon receival. They are different for every country.

RETURNS AND EXCHANGES

  • You can return anything that doesn't fit in the next 14 days after receiving the order. Orders in Spain have free exchanges and returns.
  • See conditions and procedure in our return FAQs

Thanks for contacting us. We'll get back to you as soon as possible.

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